27 lines
1.1 KiB
YAML
27 lines
1.1 KiB
YAML
---
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#Email template: transfer.alert.yaml
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#Sent to staff members when a ticket is assigned to them. Tickets can be
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#assigned automatically by the system or manually by another staff member.
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#Use %{assigner} to distinguish who made the assignment.
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#---
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notes: |
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subject: |
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Zgłoszenie numer %{ticket.number} przetransferowane do departamentu %{ticket.dept.name} #%{ticket.number} transfer - %{ticket.dept.name}
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body: |
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<h3>Drogi %{recipient.name},</h3>
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Twoje zgłoszenie <a href="%{ticket.staff_link}">#%{ticket.number}</a> zostało przetransferowane do departamentu %{ticket.dept.name} przez <strong>%{staff.name.short}</strong>
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<br>
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<br>
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<blockquote>
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%{comments}
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</blockquote>
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<hr>
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<div>Aby przejrzeć lub odpowiedzieć na zgłoszenie, <a
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href="%{ticket.staff_link}">zaloguj się</a> w systemie obsługi klienta.
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</div>
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<em style="font-size: small; ">Twój przyjazny System Obsługi Klienta</em>
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<br>
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<a href="http://osticket.com/"><img width="126" height="19"
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alt="Powered By osTicket" style="width: 126px;"
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src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc"/></a>
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